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Fraud Resources

Protecting Your Accounts is Our Top Priority

Counseling

Purdue Federal Credit Union will never email, generate an online pop up, text you or call you to request your personal or financial information.

For concerns or questions regarding fraud, contact us at 765.497.3328 or 800.627.3328 and ask to speak with our risk management department.

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Report Fraud Immediately

If you think you've been a victim of fraud or a scam, immediately report it to Purdue Federal Credit Union by calling 765.497.3328 or 800.627.3328.

The following websites may also be helpful:

 

Counseling

Card Fraud and Lost/Stolen Cards

Lost your card or had it stolen? Notice some suspicious transactions on your card? Learn what to do in the case of card fraud and how you can prevent it.

 

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Identify Fraud

Known Scams 

There are many scams going on to try to take advantage of unsuspecting people. Some common ones today are:

Counseling
Counseling
Counseling

 

Other Fraud

To view the most recent scams and enroll in email updates from the Federal Trade Commission click here.
 
Online Fraud
 
Mail Fraud
 
Property & Mortgage Fraud

 

 


 

Security Tips 

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Mobile Device Security Tips

It is important to protect your smartphone just like you protect your computer as mobile cybersecurity threats are growing.

These mobile security tips can help you reduce the risk of exposure to mobile security threats:

  • Avoid sharing your phone or tablet with others, especially strangers.
  • Be sure no one is looking over your shoulder in crowded public areas and reading information from your device’s screen.
  • Sign out of your session when you’re finished, whether you’re using the Purdue Fed mobile app or the Purdue Federal Credit Union website.
  • Don’t store your password in other apps on your mobile device, such as in a note-taking app.
  • Avoid tampering with your phone’s operating system. This is called “jailbreaking” on an iPhone® and “rooting” on an Android™ phone.
  • Always use official app stores to download any app.
  • Keep your phone operating system as well as the Purdue Federal mobile banking app up to date. 

 

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Online Security Tips

Viruses and spyware can take over your system, slow it down and put your data, privacy, and internet accounts at risk.

Read these tips to learn how you can help protect your personal and financial information from online threats:

  • Update your security software and run a complete system scan on all your computers.
  • Download the latest version of your web browser to help safely surf the web.
  • Update your operating system to ensure you have the latest security updates.
  • Back up your data regularly using a removable storage device or cloud.
  • Make wireless network security a priority at home and on the road.
  • Don’t click on any ads, pop-up windows or banners that look suspicious.

 

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Purdue Federal Digital Banking Security Tips

In addition to the security protection Purdue Federal Credit Union has enabled on your behalf, there are several best practices that you and your family members can put into place while banking online and surfing the web in general.

Read these tips to learn how you can help protect your personal and financial information from online threats:

  • Keep your password a secret – don't share your password or write it down. Plus, don't use obvious passwords like birthdates, first names, addresses, etc. that other people may know.
  • Update your password on a regular basis and use a combination of letters, numbers and symbols for your password.
  • Avoid using public computers to log in to your account and only use computers that you trust.
  • Never choose the "Remember your password" option.
  • Log out of your account by clicking the gold LOGOUT button at the top of your screen. Logging out ensures that your Purdue Federal Online Banking session has ended.
  • Log off of the internet and lock your computer when it is not in use.
  • Avoid suspicious and non-trustworthy sites. Such sites may house malicious software that has the potential to infect your computer.
  • Never click on links in suspicious emails or send personal information over non-secure email. Never reply to or click links that ask you for personal information.


 

Other Resources

Below, you'll find helpful resources to keep you and your family aware of many safeguards that are available to help navigate the internet as safely as possible.

  • For information such as how to protect your PC from spyware and more from the Internet Education Foundation:
    GetNetWise.org
  • For resources and tips on safe online shopping, and how to prevent identity theft from The Federal Trade Commission and the Department of Homeland Security:
    OnGuardOnline.gov
  • For tips and insight into cybersecurity and privacy from The National Cyber Security Alliance:  
    StaySafeOnline.org

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