Protect Yourself from Vishing Scams
When fraudsters attempt to gain a person’s confidential information through a phone call, it is called vishing.
One vishing scam on the rise is PIN-based debit card fraud. In this situation, fraudsters spoof a financial institution’s phone number and pretend to be an employee calling to investigate potential fraud on the person’s debit card. The fraudsters ask the person to provide the CVV2/CVC2 (security) code and expiration date on the person’s debit card. Then the fraudster is able to call the financial institution’s automated phone system and change the debit card PIN so transactions can be made.
Protect yourself from vishing attempts by never giving out your personal information or card details over the phone.