I have been banking with PFCU since 2004 and have always found the service excellent. That is why my wife and I decided to use PFCU as our lender when we decided to purchase a home.
The service quality that we received was exceptional. Mark and his team were able to push to ensure that our financing went through very fast and we didn't break any of our covenants to the seller. Mark was always available to explain any part of the mortgage process to me or my wife and, what is more, made the entire process easy.
I absolutely cannot say enough good things about having a mortgage with PFCU.
Written on 5/19/2016 by Ned | Member Since 2004 | Austin, TX | Alumnus
I recently purchased my first home and thanks to [Purdue Federal Credit Union], Meg and Joy, the process could not have been any smoother. They were really great to work with. In fact, the folks at the title company were surprised and impressed by how perfect and simple the paperwork was.
Thank you [Purdue Fed], Meg and Joy!
Written on 12/7/2015 by Vi | Member Since 2011 | Indianapolis | Alumnus
The mortgage process went very smoothly. We moved to North Carolina and still preferred working with my hometown bank. We got a great rate and it was great working with Joy. She is extremely responsive and has years of experience. This made it very easy on us when we had questions or needed to make small changes. In summary, it was great experience working with such a responsive bank/credit union.
Written on 9/30/2015 by homeNC | Member Since 1982 | Durham, North Carolina | Alumnus
We recently worked with Emily in establishing our PFCU Mortgage. She was extremely helpful, patient, and always responsive to our emails. She truly made this process stress free and didn't hesitate to take the time to further explain the complicated steps of the process.
Written on 8/31/2015 by Emily B. | Member Since 2015 | Indianapolis | Alumnus
It is very good experience with Joy Matson and her colleagues on our mortgage loan.
Written on 6/27/2015 by chen660 | Member Since 2010 | Staff