Whether you have a question or comment, we look forward to serving you soon.
Contact Center
765.497.3328 or 800.627.3328
Monday-Friday, 7 a.m.-7 p.m. Eastern Time
Saturday, 8 a.m.-12 p.m. Eastern Time
765.497.7477 / fax
Bank-by-Phone
765.497.8272 or 888.552.8272
24/7 Card Support
765.497.3328 or 800.627.3328
Talk to a representative anytime about your card questions regarding:
- Block or Unblock a Card
- Card Activation
- Travel Notification
- General Inquiries
- Lost/Stolen Cards
NOTE: To report a lost or stolen card after business hours, please call 765.497.3328 or 800.627.3328 and press 1. If you are calling back regarding a fraud alert on your Visa Debit or Visa Credit card, press 2.
Mail-in Deposits and Payments
Please mail deposits, and credit card, loan and line of credit payments to:
Purdue Federal Payment Processing
PO Box 66743
St. Louis, MO 63166-6743
Mailing Address
Purdue Federal
PO Box 1950
West Lafayette, IN 47996
*If you wish to send us sensitive information electronically (i.e. account numbers, Social Security numbers, tax returns, etc.), you must deliver this information through the secure messaging function under the My Profile Tab in online banking. The member service email address is intended for general inquiries and questions or assistance accessing online banking.
This credit union is federally insured by the