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Purdue Federal
Contact Us

Whether you have a question or comment, we look forward to serving you soon.

Contact Center
Monday-Friday, 7 a.m.-7 p.m. Eastern Time
Saturday, 8 a.m.-12 p.m. Eastern Time
765.497.3328 or


765.497.7477 (fax)

765.497.8272 or

New 24/7 Card Support!  24_7_icon.png

We are pleased to offer card support service 24 hours a day, 7 days a week. You'll be able to talk to a representative anytime about your card questions regarding: 

  • Block or Unblock a Card
  • Card Activation
  • Travel Notification
  • General Inquiries
  • Lost/Stolen Cards

NOTE: To report a lost or stolen card after business hours, please call 765.497.3328 or 800.627.3328 and press 1.  If you are calling back regarding a fraud alert on your Visa Debit or Visa Credit card, press 2.

Mail a letter:
Purdue Federal
PO Box 1950
West Lafayette, IN 47996

*If you wish to send us sensitive information electronically (i.e. account numbers, Social Security numbers, tax returns, etc.), you must deliver this information through the secure messaging function under the My Profile Tab in online banking.  The member service email address is intended for general inquiries and questions or assistance accessing online banking.

© 2019 Purdue Federal Credit Union | West Lafayette, Indiana | All Rights Reserved