At Purdue Federal, we remain committed to the health, safety and wellbeing of our employees and members while delivering the best possible member experience during the COVID-19 pandemic. We are living in an unprecedented time–but we are here for you during this crisis.
Branch Lobby Guidelines
Wearing a face mask in our branch lobbies is optional for members who are fully vaccinated. (Our Northwestern branch, Purdue Memorial Union branch, and Ivy Tech branch will still follow Purdue University and Ivy Tech guidelines.)
We’ll continue being available to help you with deposits, withdrawals and much more through contactless methods including digital banking, video tellers and our Contact Center.
Has COVID-19 affected your income? You’re not alone. At Purdue Federal, we’re here to help.
We know that this is a difficult time for many of our members, and we care about your financial wellness. During these uncertain times, we’re offering the following solutions for qualifying members:
You can defer payments for up to 90 days on a qualifying credit card, vehicle loan or personal loan until you’re in a better financial state.
For qualifying first and second mortgages, payments can be suspended for up to 6 months if you’ve faced economic hardship due to COVID-19.
You can apply for short-term assistance until you’re back on your feet.
Free Financial Counseling
We’ll talk with you over the phone to develop a plan to manage your finances. This service is free to members and non-members.
We're here for you
Let’s work together. Call us at 800.627.3328 or email [email protected] to learn if you'd like to utilize any of the financial assistance options we're offering, or let us develop a specific plan to help with any financial burden during this crisis.