Purdue Federal Credit Union

Phone #: 800.627.3328
Routing #: 274976067

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Purdue Federal
Member Support - COVID-19


Ways to manage your accounts

Digital Banking

Log in to digital banking via desktop or our free Purdue Federal mobile app to:

  • Check your account balance(s)
  • Transfer money between accounts
  • Deposit checks remotely
  • Pay your Purdue Federal credit cards and loans, and set up recurring payments
  • Pay your monthly bills with Bill Pay
  • Pay other people directly with Popmoney
  • Report credit or debit card fraud, or a lost or stolen card
  • Set up card fraud alerts and customizable account alerts

Learn more about digital banking at PURDUEFED.COM/DIGITAL 

ATM & Branch Access

Purdue Federal has more than 30,000 surcharge-free ATMs nationwide. Many of these ATMs also take check and cash deposits.

Find current branch hours and ATM locations at PURDUEFED.COM/LOCATIONS.

Debit & Credit Cards

Your Purdue Federal Visa® Debit and Credit Cards give you immediate access to your money and you can use them anywhere Visa® is accepted. Your cards are safer and more convenient than carrying cash or checks.

Loan and Account Applications

You can apply for new loans and accounts online at PURDUEFED.COM/OPEN or when you login through Digital Banking. We are regularly monitoring and processing incoming applications.

Member Services

Send a direct secure message to Member Services through digital banking, use our Live Member Chat service, email [email protected], or call us at 800.627.3328 or 765.497.3328 during normal business hours:

Monday-Friday: 7 a.m.-7 p.m. Eastern Daylight Time
Saturday: 8 a.m.-12 p.m. Eastern Daylight Time

Investment Services Located at Purdue Federal Credit Union

If you have questions about your investments or would like to schedule a phone appointment with your financial advisor, please contact them via phone or email. PURDUEFED.COM/INVESTMENTS


Reasons You Shouldn’t Withdraw Large Amounts of Cash

As COVID-19 continues to affect our daily lives, we hear about more and more people withdrawing large amounts of cash from their accounts. While this is a common reaction to stressful situations, it can be a risky financial decision.


Financial Assistance

Has COVID-19 affected your income? You’re not alone. At Purdue Federal, we’re here to help.

We know that this is a difficult time for many of our members, and we care about your financial wellness. During these uncertain times, we’re offering the following solutions for qualifying members:

Deferred Payments

You can defer payments for up to 90 days on a qualifying credit card, vehicle loan or personal loan until you’re in a better financial state.

Forbearance Options

For qualifying first and second mortgages, payments can be suspended for up to 6 months if you’ve faced economic hardship due to COVID-19.

Furlough Loans

You can apply for short-term assistance until you’re back on your feet.

Free Financial Counseling

We’ll talk with you over the phone to develop a plan to manage your finances. This service is free to members and non-members.



Struggling with your budget?

Did you know:

  • Your utility companies may be waiving late fees or suspending disconnections.
  • Your phone carriers may be waiving late fees, suspending disconnections or extending call time or data usage with no additional fees.
  • Auto and home insurance providers may be offering deferrals, waiving fees and suspending policy cancellations.
  • Contact your providers to learn more about your options.

Watch out for scams

Unfortunately there are individuals who attempt to take advantage of others during difficult circumstances. Be cautious if approached with charitable giving opportunities related to Coronavirus. Also remember if we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN) or other account information. As a reminder, never share your digital banking credentials or PIN.

You can find fraud resources at PURDUEFED.COM/FRAUD


COVID-19 Update Banner 

We're here for you

Let’s work together. Call us at 800.627.3328 or email [email protected] to learn if you'd like to utilize any of the financial assistance options we're offering, or let us develop a specific plan to help with any financial burden during this crisis.


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