Ways to manage your accounts
Log in to digital banking via desktop or our free Purdue Federal mobile app to:
- Check your account balance(s)
- Transfer money between accounts
- Deposit checks remotely
- Pay your Purdue Federal credit cards and loans, and set up recurring payments
- Pay your monthly bills with Bill Pay
- Pay other people directly with Popmoney
- Report credit or debit card fraud, or a lost or stolen card
- Set up card fraud alerts and customizable account alerts
Learn more about digital banking at PURDUEFED.COM/DIGITAL
ATM & Branch Access
Purdue Federal has more than 30,000 surcharge-free ATMs nationwide. Many of these ATMs also take check and cash deposits.
Find current branch hours and ATM locations at PURDUEFED.COM/LOCATIONS.
Debit & Credit Cards
Your Purdue Federal Visa® Debit and Credit Cards give you immediate access to your money and you can use them anywhere Visa® is accepted. Your cards are safer and more convenient than carrying cash or checks.
Loan and Account Applications
You can apply for new loans and accounts online at PURDUEFED.COM/OPEN or when you login through Digital Banking. We are regularly monitoring and processing incoming applications.
Send a direct secure message to Member Services through digital banking, use our Live Member Chat service, email [email protected], or call us at 800.627.3328 or 765.497.3328 during normal business hours:
Monday-Friday: 7 a.m.-7 p.m. Eastern Daylight Time
Saturday: 8 a.m.-12 p.m. Eastern Daylight Time
Investment Services Located at Purdue Federal Credit Union
If you have questions about your investments or would like to schedule a phone appointment with your financial advisor, please contact them via phone or email. PURDUEFED.COM/INVESTMENTS
Has COVID-19 affected your income? You’re not alone. At Purdue Federal, we’re here to help.
We know that this is a difficult time for many of our members, and we care about your financial wellness. During these uncertain times, we’re offering the following solutions for qualifying members:
You can defer payments for up to 90 days on a qualifying credit card, vehicle loan or personal loan until you’re in a better financial state.
For qualifying first and second mortgages, payments can be suspended for up to 6 months if you’ve faced economic hardship due to COVID-19.
You can apply for short-term assistance until you’re back on your feet.
Free Financial Counseling
We’ll talk with you over the phone to develop a plan to manage your finances. This service is free to members and non-members.
Watch out for scams
Unfortunately there are individuals who attempt to take advantage of others during difficult circumstances. Be cautious if approached with charitable giving opportunities related to Coronavirus. Also remember if we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN) or other account information. As a reminder, never share your digital banking credentials or PIN.
You can find fraud resources at PURDUEFED.COM/FRAUD
We're here for you
Let’s work together. Call us at 800.627.3328 or email [email protected] to learn if you'd like to utilize any of the financial assistance options we're offering, or let us develop a specific plan to help with any financial burden during this crisis.