Purdue Federal Credit Union

Phone #: 800.627.3328
Routing #: 274976067

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Purdue Federal
COVID-19 - Update 3.13.2020

 

Posted 3.13.2020
 
At Purdue Federal, we remain committed to the health, safety and wellbeing of our employees and members while delivering the best possible member experience.
 
We’re monitoring and following guidance from the Centers for Disease Control (CDC) regarding Coronavirus (COVID-19). While our branches remain open, we will continue to evaluate this ever-changing situation. In the event we need to close any of our branches, we will continue to update you through social media and at PURDUEFED.COM/COVID19
 
Please remember these convenient ways to connect with us in order to avoid public spaces and direct contact with others.
 

WAYS TO MANAGE YOUR ACCOUNTS

Digital Banking
Log in to digital banking via desktop or our free Purdue Federal mobile app to:
• Check your account balance(s)
• Transfer money between accounts
• Deposit checks remotely
• Pay your Purdue Federal credit cards and loans, and set up recurring payments
• Pay your monthly bills with Bill Pay
• Pay other people directly with Popmoney
• Report credit or debit card fraud, or a lost or stolen card
• Set up card fraud alerts and customizable account alerts
 
Learn more about digital banking at PURDUEFED.COM/DIGITAL
 
ATM Access
Purdue Federal has more than 30,000 surcharge-free ATMs nationwide. Many of these ATMs also take check and cash deposits.

Find ATMs near you at PURDUEFED.COM/LOCATIONS
 
Debit & Credit Cards
Your Purdue Federal Visa® Debit and Credit Cards give you immediate access to your money and you can use them anywhere Visa® is accepted. Your cards are safer and more convenient than carrying cash or checks.
 
Member Services
Send a direct secure message to Member Services through digital banking, or call us at 800.627.3328 or 765.497.3328 during normal business hours:
 
Monday-Friday: 7 a.m.-7 p.m. Eastern Daylight Time
Saturday: 8 a.m.-12 p.m. Eastern Daylight Time
 

WATCH OUT FOR SCAMS 

Unfortunately there are individuals who attempt to take advantage of others during difficult circumstances. Be cautious if approached with charitable giving opportunities related to Coronavirus. Also remember if we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN) or other account information. As a reminder, never share your digital banking credentials or PIN.

You can find fraud resources at PURDUEFED.COM/FRAUD
 

AVAILABLE ASSISTANCE

If you experience financial hardship, please contact us to discuss your situation. We have options available to help alleviate your stress including payment deferrals, professional credit counselors and more.
 
Thank you for your Purdue Federal membership, and please contact us with any questions.
 
Sincerely,
 
Bob

Bob Falk
President and CEO

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We're here for you

Let’s work together. Call us at 800.627.3328 or email mbrservice@purduefed.com to learn if you'd like to utilize any of the financial assistance options we're offering, or let us develop a specific plan to help with any financial burden during this crisis.


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