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Purdue Federal
Support for browser login errors.

Help! My screen displays one of the following errors:

Internet Explorer: "Internet Explorer cannot display the webpage"

Why am I getting this?

We’ve recently made some updates to enhance security on our website. Most browsers are able to support the updates without any action on your behalf; however, some browsers may need to be reconfigured for the updates to take effect.

How do I fix it?

Internet Explorer/Chrome

  1. In Internet Explorer, click Internet Options on the Tools menu. Or, press Alt+O and then click Internet Options.
  2. Click the Advanced tab and scroll all the way to the bottom of the list.
  3. Un-check SSL 2.0 and SSL 3.0 and check all TLS options.
  4. Click Apply and then OK.
  5. Reload the webpage.

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