We're happy to help you dig a little deeper
How do you make the best financial decisions? At Purdue Federal, we believe it starts with good, solid information. That's why we've created easy-to-follow FAQs on topics our members often want to know more about. If we haven't provided all the answers you're looking for, please feel free to contact us directly.
Accounts
Yes. There is a $5 minimum deposit to open your savings account. This is your share of the credit union. If you close your account for any reason, you will get this amount back.
Additionally, there is a $25 minimum opening deposit for checking accounts.
See our Rate Sheet for complete details.
Branch Services
The contents of your safe deposit box are NOT insured against loss by the credit union or NCUA. You may document the contents and request insurance through your homeowner's policy or other special policy with their insurance company.
This method of automatically collecting the annual fee provides a convenient and efficient means for renewing your Rental Agreement. You will receive a notice of the charge and will have the charge listed on your account statement.
Yes. The annual fee is taken directly from your deposit account.
Card Services
Yes, Apple Pay® will work with your new chip card. However, you will need to register your new card in Apple Pay.
It's simple – just insert the chip portion of the card into the merchant terminal with the chip facing up, leave the card in the merchant terminal until the transaction is complete, follow the prompts, and provide your signature if requested.
You can still use your card the traditional way by swiping the magnetic stripe in the swipe section of a terminal if it permits.
In some countries (particularly in Europe), merchants may be more familiar with chip cards than magnetic stripe cards, but Visa requires that magnetic strip cards be accepted everywhere Visa is accepted.
Plus through Visa payWave, a contactless payment technology, your chip card also allows you to simply wave your card in front of a secure reader, letting you keep your card during the entire transaction, and making checkout faster and more convenient. Just look for the contactless symbol and the Visa logo on the checkout terminal.
In addition to a magnetic stripe and microchip embedded on your card, your Purdue Federal Visa Credit Card also allows you to pay through Visa payWave. Visa payWave is a contactless payment technology that allows you to simply wave your card in front of a secure reader, letting you keep your card during the entire transaction, and making checkout faster and more convenient.
Yes. Ensuring payment security is one of Visa’s highest priorities, and contactless payment cards are as secure as traditional cards.
Digital Banking
If you have forgotten your password, the "Forgot Password" feature will allow you to log in and change your password. To change your password, follow these steps:
Step 1: Enter the requested personal authentication information. Click "Submit".
Step 2: Complete the additional identity verification.
Step 3: Enter and confirm your new password. Click "Submit Password".
Once your password has been changed, you will receive immediate access to your online accounts. If you have questions regarding these steps, please contact Purdue Federal at 800.627.3328.
Membership
My Member Perks is a program that continuously rewards you for your trust and loyalty to Purdue Federal Credit Union. Your entire relationship with the credit union qualifies you for a Bronze, Silver, Gold or Diamond Status based off the products and services you use. Each status offers a variety of perks designed for members at all stages of life. Perks include free checking, a monthly cash giveback, money saved on loan rates, and more!
There are many benefits of being a credit union member, often including lower rates and higher member satisfaction. Plus, credit unions are non-profits and are member-owned, which means we're dedicated to providing services and opportunities that benefit our members, not shareholders.
One of the best parts of being a member is Purdue Federal’s My Member Perks program. Our leadership team created this exclusive program to continuously give back to our members by financially rewarding them for their entire relationship with the credit union. It is based on many factors including years of membership and usage of all products and services. My Member Perks launched in August 2013 and has delivered more than $26 million back to members since inception.
Because we value all our members and we strive to be your trusted financial partner for life, we are thrilled to share a percentage of the credit union’s annual profits with our member-owners.
We also believe the My Member Perks program has created substantial growth for Purdue Federal. In 2018, the credit union experienced excellent growth in membership, deposits and loans—likely the result of our members and the local market responding favorably to our member giveback program.
Through our unique My Member Perks program, excellent service, competitive rates and lower fees than many other local financial institutions, word has spread that Purdue Federal is the place to belong where you have worth. We hope that your credit union is meeting your financial needs, and that you have experienced the credit union difference through My Member Perks.
- Start by applying online, in the branch or by calling the Contact Center.
- Qualify for membership through one of our Select Employee Groups (SEGs) or if you
live, work, study, or worship in LaPorte County, Indiana. - Open a savings account and deposit your $5 opening fee to purchase your share of the credit union.
Yes. There is a $5 minimum deposit to open your savings account. This is your share of the credit union. If you close your account for any reason, you will get this amount back.
Additionally, there is a $25 minimum opening deposit for checking accounts.
See our Rate Sheet for complete details.
Payments
Yes. You are able to transfer money from your Purdue Federal account to an account at another financial institution. To add an external account, click "External Accounts" under "Accounts" in the menu. Click "Add an account at another financial institution that is not listed above." Follow the instructions to add your external account.
To transfer funds, simply log in to digital banking, select "Make a Transfer" under "Transfers" in the menu, and select the Purdue Federal account you want to transfer from and the external account you want to transfer to.