At Purdue Federal, we remain committed to the health, safety and wellbeing of our employees and members while delivering the best possible member experience during the COVID-19 pandemic. We are living in an unprecedented time–but we are here for you during this crisis.
Branch Availability and Guidelines
All lobby visits are available by appointment only. Please call the branch directly to schedule an appointment.
**Members are required to wear a face mask at all branches to comply with executive orders or university guidelines.
We still encourage you to use digital banking, video tellers and our contact center whenever possible, as they are safer, more convenient alternatives.
Read updates from our President and CEO, Bob Falk:
All branch visits are available by appointment only.
Branch availability due to increase of COVID-19 cases.
Nearly all branch lobbies are open normal business hours Monday through Friday and by appointment Saturday.
Branch lobby updates. In-person branch visits are by appointment only.
Ensuring Purdue Federal's continued financial strength and stability through this crisis.
Announcing branch lobby closures. Drive-ups remain open.
General message about the COVID-19 pandemic.
Has COVID-19 affected your income? You’re not alone. At Purdue Federal, we’re here to help.
We know that this is a difficult time for many of our members, and we care about your financial wellness. During these uncertain times, we’re offering the following solutions for qualifying members:
You can defer payments for up to 90 days on a qualifying credit card, vehicle loan or personal loan until you’re in a better financial state.
For qualifying first and second mortgages, payments can be suspended for up to 6 months if you’ve faced economic hardship due to COVID-19.
You can apply for short-term assistance until you’re back on your feet.
Free Financial Counseling
We’ll talk with you over the phone to develop a plan to manage your finances. This service is free to members and non-members.
We're here for you
Let’s work together. Call us at 800.627.3328 or email [email protected] to learn if you'd like to utilize any of the financial assistance options we're offering, or let us develop a specific plan to help with any financial burden during this crisis.